FAQs
What happens if i'm not at home to receive my purchase?
When placing a order you will be given the chance to leave instructions for the driver to leave it with a neighbour. If no one is at home our delivery driver will leave a card with instructions to have your order redelivered or to collect your item from your local depot. We advise that you call your depot (the contact number will be stated in the card) beforehand as their opening times may vary.
Is Buying On-Line Safe?
TRANSACTION SECURITY
Read the Sagepay security notice
How long will my order take to arrive?
Subject to stock availability, our deliveries are made between Monday – Friday 09:00 – 16:00. We will endeavour to have your goods delivered within two working days from placing your order. (Excluding weekends and Bank Holidays) In some cases, we are able to offer the same day or next day delivery at an extra cost. If you would like this service please contact us directly on 0203 4114435.
Do I get free delivery?
When you place an order over £100 you will receive free delivery, otherwise, the delivery charge is £20. Pick a day Delivery is available upon request and an extra £5.
International Shipping Information
Please view this the international delivery page by clicking here.
Terms and Conditions
Please read our T & C page by clicking here.
Privacy and Cookies
Please read our T & C page by clicking here.